Payment and Shipping Policy
Payments
The payments on TMV Selection can be made using one of the following options
Paytm/ Direct bank transfers/ Card Payment / UPI / COD / PayPal. Please note that COD will be chargeable at Rs 80/- extra (Cash handling charges) and Paypal will be 10% extra over and above the total order amount. Kindly mention your contact number as comment in the account transfers for us to trace the payment and confirm your order.
Shipping Policy
Thank you for visiting and shopping at TMV Selection. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days except for the customized orders or pre-orders or as communicated during the order placement. Orders may not be shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Any dispute with respect to delivery (Marked as delivered but not received, Missing item in packet, incorrect items, empty packet) should be brought to TMV Selection's knowledge within 48 hours of delivery via Whatsapp message on 8368132486. Post 48 hours the parcel will be assumed to be received by the rightful owner and no further dispute for the above mentioned cases shall be entertained. The decision by TMV Selection in this regards will be deemed as final.
Shipping rates & delivery estimates
We offer free shipping Pan India. In most cases delivery to over 95% pincodes occur within 6-7 business days, but this may get delayed due to unforeseen circumstances. In such cases, we will try to resolve the issue as soon as possible and in case we are not able to deliver this within 45 days, we will issue a refund for your order.
Cash on Delivery will be available for most of the pincodes at an additional charge of ₹ 80/- per shipment. However, there will be no COD for customized orders.
Logistics Partner
We have tie-up with all leading logistics partners viz Delhivery, DTDC, Fedex, Bluedart, Aramex. The carrier is chosen basis the availability, pricing and serviceability in the required pincode. For remote locations not covered by private couriers or locations with certain restrictions, we use Indian Postal Services (for domestic shipments).
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
All domestic orders are tax paid and no additional tax is to be paid by the customer.
Please refer to the Exchange and return policy for the same.